Privacy Policy

Last updated: April 8, 2026

This Privacy Policy explains how Opengreencard LLC ("Opengreencard," "we," "our," or "us") collects, uses, stores, shares, and protects personal information when you use our website, applications, and related services (collectively, the "Service").

Opengreencard helps users upload documents, enter information, and generate immigration-related forms, packet materials, and PDFs, with an initial focus on marriage-based green card and adjustment-of-status workflows.

If you have questions or privacy requests, contact us at privacy@opengreencard.com.

1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

account details, such as your name, email address, and login credentials or authentication-related details;
profile information and answers you provide in questionnaires, workflows, and form-preparation tools;
uploaded files and supporting documents, including PDFs, scans, photos, and other materials you choose to submit;
communications you send to us, including support requests and feedback.

Information We Collect Automatically

device, browser, and connection information;
IP address, timestamps, referring pages, and usage activity;
logs used for security, fraud prevention, performance monitoring, and troubleshooting;
analytics and product telemetry about how the Service is used;
session recordings or similar diagnostic tools used to understand product issues and improve the user experience.

Sensitive Information

Because of the nature of the Service, information you provide may include sensitive personal information or documents, such as immigration history, family information, identity documents, addresses, travel details, employment history, and other information relevant to immigration form preparation. Please submit only the information you want us to process for the Service.

2. How We Use Information

We use personal information to:

create, maintain, and secure your account;
provide the Service and generate forms, PDFs, and related outputs;
process uploaded documents and responses so the Service can organize and populate immigration materials;
communicate with you about your account, updates, support requests, and operational notices;
monitor usage, detect abuse, investigate suspicious activity, and protect the Service;
troubleshoot issues, improve reliability, and develop new features;
comply with legal obligations and enforce our Terms of Use.

3. Legal Bases for Processing

Where applicable, we process personal information based on one or more of the following legal grounds:

performance of a contract with you;
our legitimate interests in operating, securing, and improving the Service;
compliance with legal obligations; and
your consent, where required by law.

4. How We Share Information

We do not sell your personal information.

We may share personal information with:

vendors and service providers that help us operate the Service, such as hosting, storage, authentication, analytics, customer support, and infrastructure providers;
professional advisors, auditors, and legal counsel when reasonably necessary;
law enforcement, regulators, courts, or other third parties when required by law or legal process, or when necessary to protect rights, safety, or the integrity of the Service;
another entity in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We may also share information in aggregated or de-identified form when it no longer reasonably identifies an individual.

5. Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to operate the Service, remember preferences, understand usage, improve performance, and support security functions.

You can adjust your browser settings to control cookies, but some parts of the Service may not function properly if certain cookies are disabled.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain security, resolve disputes, and comply with legal obligations.

Our current retention approach is generally as follows:

account and application data: while your account is active and for up to twenty-four (24) months after your last activity;
deletion requests: once we verify the request by email, we aim to delete applicable personal information promptly;
backup systems: deleted data may remain in backup copies for up to fourteen (14) days before those backups rotate out;
security and audit logs: up to twelve (12) months;
session recordings: up to three (3) months;
general analytics and product metrics: these may be retained for longer periods, including indefinitely, to help us understand product usage and improve the Service.

Actual retention periods may vary where needed for legal compliance, fraud prevention, incident investigation, enforcing our agreements, or protecting the security and integrity of the Service.

7. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

request access to the personal information we hold about you;
request correction of inaccurate information;
request deletion of personal information, subject to legal and operational exceptions;
object to or restrict certain processing;
withdraw consent where processing is based on consent.

To submit a request, contact us at privacy@opengreencard.com. We may take reasonable steps to verify your identity before acting on your request.

8. California Privacy Rights

If you are a California resident, you may have rights under California law, including the right to know, access, correct, and delete certain personal information we collect about you, subject to exceptions.

We do not sell personal information, and we do not currently believe we engage in "sharing" for cross-context behavioral advertising as those terms are defined under applicable California law.

You may exercise your California privacy rights by contacting us at privacy@opengreencard.com.

9. International Users

If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. Where required, we use reasonable safeguards for cross-border transfers.

10. Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including access controls, encryption in transit where appropriate, monitoring, and other security measures.

No system is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

12. Third-Party Services and Links

The Service may rely on third-party tools or contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and their practices are governed by their own terms and policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the Service or by other reasonable means. The "Last updated" date above reflects the effective date of the current version.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at privacy@opengreencard.com.

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